In this video, PDCflow’s Dawn Updike interviews Mike Frost, partner at Frost Echols LLC about how debt collection agencies can and should use digital communications to engage and connect with consumers.
Breaking Down Regulation F’s Debt Validation Notice
Legal professionals for the ARM industry, like Leslie Bender and Joann Needleman of Clark Hill Law, have been addressing Regulation F implementation challenges since the rule was proposed. Since then, they have continued to be a guiding voice for debt collectors throughout the debt collection rulemaking process. Recently, they sat down with PDCflow’s Sales & Marketing Manager Dawn Updike to …
[Video] CFPB’s Model Validation Form: Best Practices and Safe Harbor
In this video, Joann Needleman and Leslie Bender of Clark Hill Law go in-depth on the CFPB’s model validation form.
Compliance Roadmap: FDCPA Laws & Regulation F
The implementation date for the CFPB’s Regulation F was November 30, 2021. By now, debt collection agencies should be fully compliant with this long-awaited rule. Despite this, many agencies are still struggling to modernize out of fear of being non-compliant. To help agencies prepare for these compliance challenges, PDCflow and financial services attorneys Joann Needleman and Leslie Bender, presented a …
Regulation F Implementation Challenges: Ask the Regulatory and Compliance Experts
On Demand WebinarRegulation F Implementation Challenges: Ask the Regulatory and Compliance ExpertsThe CFPB has set the implementation deadline of November 30th for Regulation F. Now, third-party collection agencies are working to ensure they have policies and procedures in place to be compliant by the deadline. In this PDCflow sponsored webinar, Joann Needleman and Leslie Bender of Clark Hill Law took …
[Video] Regulation F Implementation Checklist
Watch the 15-minute on-demand learning session to hear Clark Hill Law Attorney Joann Needleman’s 10-step checklist for Regulation F implementation.
Hunstein Decision: Collection and Consumer Attorneys Weigh In
The recent Hunstein decision has been a big talking point for debt collection since the ruling was made. Agencies are scrambling to understand the implications of this case, which found transmitting data from a debt collector to a letter vendor is a violation of third party disclosure, even as new suits are being filed. To get a handle on this …
The CFPB Completes Debt Collection Rulemaking
This article was written by Joann Needleman, Ann E. Lemmo, and Leslie C. Bender. It was originally published by Clark Hill Law and is republished here with permission. On Dec. 18, the Consumer Financial Protection Bureau (“CFPB” or “Bureau”) completed its seven-year rulemaking process for debt collection. In 2013, the CFPB embarked on an ambitious journey to write regulations to interpret the 40-year-old Fair Debt …
The CFPB Issues Regulation F, but the Debt Collection Rules Are Far From Final
This article was written by Joann Needleman, Leslie C. Bender and Ann E. Lemmo. It was originally published by Clark Hill Law and is republished here with permission. The long-awaited Final Rule (Regulation F) for the Fair Debt Collection Practices Act (FDCPA) was issued Friday afternoon, concluding a seven-year rulemaking process. In its official press release, the Consumer Financial Protection Bureau’s (CFPB or Bureau) Director, …
A Debt Collection Compliance Minefield: Call Baiting
Adapting live conferences to a digital format has created many challenges for events coordinators this year. However, trade organizations – like the California Association of Collectors (CAC) – remain dedicated to providing resources and networking opportunities for members, just as in years past. During one session, Amanda Griffith, partner with Berman, Berman, Berman, Schneider & Lowary, LLP, discussed debt collection …
The Pending Debt Collection Rule and the Supreme Court Seila Decision
What will the Seila decision mean for the ARM industry and the pending debt collection rule? The only concrete takeaway from last month’s Supreme Court decision in the case of the Consumer Financial Protection Bureau (CFPB or Bureau) v. Seila was that the CFPB remains a federal independent agency whose director will now answer to the President. What is still …
Tips to Run a Compliance Management Program In a Small to Mid-Sized Collection Agency
This article was written with help from Tim Collins, leading attorney in the ARM space. Nearly half of ACA member organizations are small-scale collection agencies. These offices run with small crews and service fewer accounts but must still focus on compliance management. How do small and mid-sized agencies do this without the resources of a large organization? It’s all about …