What feels better than getting good feedback from a customer? Getting positive reviews from lots of customers! Through software review site G2, PDCflow has collected great ratings and insightful responses from actual users to help you pick the right tools for your business. Several times a year, G2 helps shoppers understand the products they are purchasing by gathering up-to-date feedback …
Secure Payment Capture Technology Through PDCflow/PIMSWARE Partnership
Ogden, UT – Payment communication software company PDCflow and call center software company PIMSWARE have teamed up to deliver secure capture payment technology. Through an integration with PDCflow’s Flow Technology, PIMSWARE users can now send texts and emails or call via dialer and collect secure signatures and payments from consumers – all within a single system. “Partnering with PDCflow has …
PDCflow QR Codes: Faster, Simpler, More Successful Customer-Initiated Payments
Ogden, Utah – PDCflow announces the recent release of QR code payment portal links and Flow requests. To enhance the customer experience and encourage faster, easier payments, PDCflow now offers the ability to generate a QR code that instantly directs customers to your payment portal or a Flow request’s unique URL. Merchants can print a QR code on letters, estimates, …
Self-Serve Recurring Payments: PDCflow Announces the Release of Payer Created Schedules
Ogden, UT – Today, PDCflow announced the newly available self-service payment feature, Payer Created Schedules. Payer Created Schedules are a way for consumers to set up a recurring payment schedule in a self-serve environment, without the help of an agent. Self-serve recurring payments offer more options to customers who wish to resolve their bills without the help of an associate. …
PDCflow Partners with Debtmaster360 to Offer Fast, Secure, Digital Payment Workflows
PDCflow and Debtmaster360 have partnered to provide secure digital payment communication options to accounts receivable management companies. Now, users can send secure email and text payment requests and esignatures to consumers in minutes – all within the Debtmaster360 platform. “We are very excited to partner with PDCflow in offering Debtmaster360 customers a new, efficient, and modern way to capture more …
An In Debt Discussion: Technology, Compliance and Payments Made Easy
Are you looking for a way to better leverage your technology options to create a better consumer connection experience in accounts receivable? The new podcast “An In Debt Discussion,” hosted by Jacqueline H. Waller, covers this and more with a new guest and topic each episode.Waller, with almost two decades of experience in the ARM industry, is hoping to use …
PDCflow Celebrates 18 Years of Growth, Change, and Serving Customers
2021 has been a year of growth and change for nearly every business. PDCflow is no different. Our team has worked hard to envision the future we want for our customers, the services we want to provide and the values we hold as a company. Now, in celebration of our 18th anniversary, we look forward to a new year and …
PDCflow Releases Support for Zero Cost Processing to Merchants
Ogden, Utah – PDCflow, in partnership with a leading Merchant Service Provider (MSP), now supports the ability to reduce costs while collecting online credit card payments with Zero Cost Processing. Through this feature, merchants can charge consumers a Technology Fee for the hardware, software and security for online transactions, replacing the traditional MSP billing structure. Along with savings, Zero Cost …
Who is PDCflow? Meet Matt Reichard
Software companies require many types of expertise to function. They need sales professionals to help customers get the right tools for the job, customer success staff standing by for questions and marketers to get the word out about the latest products and services. But what about the employees most customers never meet? PDCflow’s developers, IT and other internal staff work …
A2P SMS Guide: Flow Delivery Via SMS Texting Service
Using text messaging for your business is an excellent way to reach consumers through one of the communication channels they most prefer. As a vendor, it is our responsibility to provide you with convenient options to communicate with your consumers (like with our SMS texting service) while also keeping up with the latest regulations and rules. That’s why we are …
PDCflow Simplifies Cash Payments With Cash Tracking
Ogden, Utah – PDCflow announces an even more complete, streamlined payment process with the release of cash tracking within the Flow User Interface (UI). Now, businesses can keep track of all payment transactions in a single place and better serve consumers – no matter what payment channel they prefer to use. Using PDCflow’s cash tracking to take payments: Creates an …
Who is PDCflow? Meet Kristen Makanoa
Listening to customers is an essential part of software development. At PDCflow, we’re lucky to have a listening expert on our team in Product Manager Kristen Makanoa. She became part of the team in 2020 – but starting a new position during such a disruptive time didn’t slow her down. Kristen got right to work, listening to customer feedback and …
