Chat Payments

Web Chat Payments

Take secure live chat payments. Turn your chat or chatbot into a revenue generator with PDCflow's Flow Technology.

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KEY FEATURES

Increase customer satisfaction and cash flow with chat payments

Create a better customer experience

Customer service agents can quickly address concerns and collect payments in a chat conversation while your customer is engaged on your website.

Customize unlimited templates

Brand to your corporate identity. Set up unlimited templates so you can create payment workflows based on your business needs.

Increase sales and payments

Agents can encourage customers to pay by chat now instead of directing them to a separate payment page or IVR system later.

Reduce risk

Chat payments remove customer service agents from PCI scope. Agents never see or hear sensitive payment data.

Combine documents and signatures with chat payments

Send documents, get contracts signed, or capture signed payment consent along with the chat payment.

Integrate with open APIs

Open APIs make chat payments easy to integrate with your system of record. Receive dedicated integration support from the PDCflow development team.

How Flow Technology works

Agents never see, hear or touch consumer credit card data. Consumers enter their own private financial data, building trust with your business.

Verify identity and consent for all payments and payment plans with a documented audit trail. Set up and lock down workflows to meet your specific business and compliance needs.

Eliminate Fraud Risk

Take Payment Now

Prove Consent

Stay Compliant

Reduce PCI Scope

Keep Agent In Control

Documented Audit Trail

Duel-authentication For Right Party Contact

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Use the Chat Solution of Your Choice

Our in-chat payments work with any chat service. No integration needed. Sign up and start taking secure web chat payments today!

Merchant Account Flexibility

Sign up with one of PDCflow's merchant partners. Process credit cards through traditional or Zero Cost Processing merchant accounts.

Payment Data is Stored in our Secure Cloud

Our patented secure entry overlay means that sensitive card data never touches your system, keeping your business PCI compliant. All data is tokenized, encrypted and stored in a secure vault.

Accept Credit Cards and ACH Payments

Want to offer your customers more choices? Offer both credit card and ACH payment options with PDCflow Payments.

Set Up Custom Workflows

Create custom payment workflows based on your business needs. Include documents and esignatures along with payments so customers and staff resolve accounts faster.